Privacy policy | Nexdha Giftmart

At NEXDHA AI FINTECH PVT LTD. (“www.nexdhagiftmart.in"), safeguarding the privacy of our users' information is a top priority. We've crafted this policy to provide transparency about the information we collect, how it's used, and the choices you have regarding your data. Your feedback and inquiries about this policy are always welcome.

Please take the time to read this Privacy Policy carefully. By accessing our website, mobile application, or providing your personal information to www.nexdhagiftmart.in, you agree to the practices outlined herein. We regularly update this policy to reflect changes in our products and services, so be sure to check back periodically for updates. Your continued use of our web and/or mobile applications constitutes acceptance of this Privacy Policy.

What Personal Information Do We Gather?

www.nexdhagiftmart.in collects information when you interact with our Website/Applications. This includes data obtained when you purchase or receive a Gift Card, or when you contact our Customer Support. We only collect the information necessary for specific purposes.

Personal Information: When you purchase or receive a Gift Card, we may ask for personal details such as your name, email address, phone number, etc. This information is collected to facilitate order processing. We do not store credit card numbers; they are securely passed to our payment gateway provider for payment processing.

Automatically Collected Information: We may collect personally identifiable information automatically when you use our Website/Applications, including through integration with Facebook or Google. While some information is required for account setup and gifting purposes, you have the option to opt out of providing certain personally identifiable information.

Cookies Information: When you visit our Website/Applications, we may send cookies to your computer to enhance your browsing experience. These cookies, both session-based and persistent, help us understand user preferences and improve our services. We do not link cookie data to personally identifiable information submitted on our site.

Client Provided Information: In cases where NEXDHA AI FINTECH PVT LTD manages promotions or services for a Client, personal information may be shared to facilitate Gift Card creation and redemption. Such information is subject to the conditions outlined in this Privacy Policy.

Receivers of Gift Cards

When you utilize our services to send a Gift Card to someone, you confirm that you have obtained their consent to provide us with their name, email address, and/or mobile number. Upon sending the Gift Card, we automatically notify the recipient via email about the received Gift Card. Unless explicitly authorized by the sender, we solely use the recipient's name, email address, and/or mobile number for sending the initial notification, reminders for using the Gift Cards, and maintaining an activity log.

How We Use Personal Information

We utilize personally identifiable information to cater to your requests, facilitate Gift Card transactions, enhance your purchasing journey, personalize your future purchases, refine our Website/Applications, and bolster our marketing and promotional endeavors. Additionally, we employ this information to verify orders, provide customer support, send reminders for Gift Card usage, convey notices and administrative messages, and fulfill requested information. Moreover, we deploy such data to troubleshoot issues, resolve disputes, undertake administrative tasks, enforce agreements, including our Terms and Conditions and Privacy Policy, comply with applicable laws, and collaborate with law enforcement activities.

Does www.nexdhagiftmart.in Share/Disclose the Information It Receives?

www.nexdhagiftmart.in upholds a commitment to not share your information with any external parties. We solely utilize the information internally for the provision of our services and Website/Applications , as delineated above. Under certain circumstances, we may divulge customer information if mandated by law or in good faith belief that such disclosure is necessary to comply with applicable laws, respond to legal orders or warrants, or safeguard against fraudulent, abusive, or unlawful activities.

Additionally, we reserve the right to disclose customer information if deemed appropriate or necessary to safeguard against fraudulent uses, protect the integrity of the Website/Applications, assist government enforcement agencies, or ensure the safety and rights of www.nexdhagiftmart.in, our Clients, or others.

Security Measures at www.nexdhagiftmart.in

Ensuring the security of the personal data you entrust to us is paramount at www.nexdhagiftmart.in. We employ a robust combination of industry-standard security technologies, procedures, and organizational measures to safeguard your information against unauthorized access, use, or disclosure.

Secure Transmission: Your information is protected during transmission through the use of Secure Sockets Layer (SSL) software, which encrypts the data you input, ensuring its confidentiality and integrity.

Credit/Debit Card Security: When confirming an order, we only reveal the last four digits of your credit/debit card numbers. The complete card number is securely transmitted to the respective card company for processing. Rest assured, we do not store this sensitive information within our Website/Applications.

User Responsibility: It's essential for you to take precautions against unauthorized access to your password and computer. Remember to sign out when using a shared computer.

If you have any queries or concerns regarding the security of your personal data, feel free to reach out to us at care.giftmart@proton.me, and our team will be happy to assist you.

Your Choices

We believe in empowering our users with simple and meaningful choices concerning their information. If you have a www.nexdhagiftmart.in account, many of these choices are readily accessible within your account settings. Here are some options available to you:

Edit Personal Information: You can easily update personal details such as your name and mobile phone number in your profile at any time.

Opt-Out: You have the option to opt-out of disclosing certain information, although it may be necessary for accessing specific features of our Website/Applications . Additionally, you can opt-out of future marketing communications by following the instructions provided in the emails we send.

Account Deletion: Should you wish to delete your Website/Applications account, simply send an email to care.giftmart@proton.me, and we'll promptly assist you with the process.

Please note that in certain cases, declining to share personal information may limit the services we can provide to you.

Conditions of Use, Notices, and Revisions

Your use of our Website/Applications and any privacy-related disputes are subject to our Privacy Policy and Terms of Use, including provisions on damages, dispute resolution. We strive to address any privacy concerns promptly and effectively, so if you have any questions or issues, please don't hesitate to contact us.

As our business evolves, so too may our Privacy Policy and Terms of Use. We encourage you to regularly check our website for updates. Unless stated otherwise, the current Privacy Policy applies to all information we have about you and your account.

Your Rights to Access Your Data

You have certain rights regarding the information we collect about you. To exercise these rights, please contact us at care.giftmart@proton.me. If you're an EU user, you have the additional rights to:

Access the information we hold about you.
Correct or delete your information.
Object to us processing your information.
Request that we transfer your information to another organization, where technically feasible.

We retain the data we collect for as long as necessary to provide you with our services, maintain adequate records, resolve disputes, and meet regulatory obligations.

Children's Privacy

Our Website/Applications are not designed to attract children under the age of 16. Consequently, we do not knowingly collect personal information from individuals under 16 years of age. If you become aware that a child has provided us with personal information, please contact us immediately at care.giftmart@proton.me.

Changes to this Privacy Policy

NEXDHA AI FINTECH PVT LTD may amend this Privacy Policy periodically and at any time. Your continued use of our Website/Applications following such changes signifies your acceptance of the revised Privacy Policy. We'll notify you of any significant changes by posting announcements on our website or sending you emails.

If you have any questions or concerns about how your information is handled, please don't hesitate to contact us via email at care.giftmart@proton.me . We're here to address your inquiries promptly and ensure your peace of mind.